Startin’s Repair
Award: Excellence on Main Award
Year: 2024
City: LaCrosse
The Excellence on Main Award is an award that recognizes outstanding projects and people that reflect an attitude of perseverance and dedication to community revitalization in Washington. Startin’s Repair has been named the 2024 Excellence on Main Award recipient not only for the importance of their business to LaCrosse but for their many contributions to the community over the decades.
Startin’s Repair opened in 1965, when Gayle and Nancy Startin saw the need for a one-stop shop that could meet all the demands of both farmers and townspeople. In 1978, they moved to their current location on Main Street and soon after added well repair to their offerings and their son Eric and daughter-in-law Lois to the payroll. Eric and Lois bought out the business in 1997 when Gayle and Nancy retired, and their own son Buggy and daughter-in-law Chelsey joined the team.
Startin’s Repair has evolved to respond to the needs of the community. In the early 2000s, when the local hardware store was demolished by a fire, Startin’s modified their building to include hardware sales. Today, without Startin’s, you’d have to travel to Colfax, 35 miles away, for hardware supplies; to Pullman, 50 miles away, for lumber, sheetrock, and insulation; and equally as far for auto repairs.
Through their business and as individuals, the Startin family has been fully invested in LaCrosse for generations. They are active board members for many community groups, chairpersons and sponsors for LaCrosse events, and the visionaries that added lights over Main Street. On top of all that, Eric and Buggy are active members of the local volunteer fire department.
“With a population of just over 300, LaCrosse is the nation’s third smallest Main Street community. Their story is one of grit and determination,” noted Washington State Main Street Program Director Breanne Durham at the Excellence on Main ceremony. “The Startin family and their always-evolving business both embody LaCrosse’s inspiring story and have been at the heart of it the entire time.”